I found a solution to the blank Get Windows 10 screens
July 9, 2015
Ever since the appearance of the Get Windows 10 icon in the System Tray of my Windows 7 Home Premium self-built pc, the screen that I clicked on always opened totally blank. I read all kinds of forums and applied every recommended update. I even tried running the McAfee uninstaller, despite never having had their anti-virus programs installed. However, I did get the McAfee Safety Scanner bundled with some software update in the past. Running it did not fix the blank screen problem for me.
I finally found the solution to the blank Get Windows 10 screen on my own and will share it with you all. I also own a Dell Latitude laptop running Windows 7 Home Premium and it is displaying the Get Windows 10 screen information properly. Out of curiosity, I opened its Status screen yesterday to watch what actually occurred as it loaded. I noticed a distinct click sound as the W10 Reserved details populated the window. A lightbulb turned on in my befuddled brain!
Today, on my home built Windows 7 Home Premium pc, I solved the blank Get Windows 10 screen problem that has eluded me for most of a month, since the icon first appeared in my SysTray. It was a pure hunch that paid off.
A system click sound is part of the basic Windows Sound Events, unless you run a custom sound scheme. Opening certain windows triggers the click and some versions of Internet Explorer will give a click sound as they open. So, on a hunch, I opened Internet Explorer (11) and then clicked on the gear icon to open Settings. I moved the mouse down to "Internet options" and opened that box. I clicked on the "Advanced tab", all the way on the right. I had previously set various options based on years of doing things my way. For the first time I noticed the large button near the bottom labeled: "Restore advanced settings" - and clicked on it. Changes happened and the Apply button became active. I clicked Apply, then Ok and closed everything including Internet Explorer.
I then right clicked on the Get Windows 10 icon's Check Status link and to my surprise, the window opened and the word "WAIT..." appeared. A couple seconds later my Reservation information populated the previously blank screen! All parts of the screen now appear and function, including the button to cancel my reservation (until later on, when the W10 growing pains are resolved).
So, if you have the Get Windows 10 icon, but clicking on it produces a blank screen, and you haven't had McAfee anti virus installed (not the free Safety Scanner), try my solution. It just may work for you and it is totally free!
